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Accent Embroidery Phone (519) 988-1311    Accent Embroidery E-mail info@accentembroidery.ca     Find us on facebook
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Contacting Accent Embroidery

Phone:
519-988-1311
Fax:
519-988-1711
eMail:
info@accentembroidery.ca
Address:
7021 Wyandotte St E
Unit 3 & 4
Windsor, ON, N8S 1R1


More Info

For more information about Accent Embroidery, and imprinting techniques in general visit our infosite:
www.embroiderypromo.com

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Security

All transactions are securely handled by PayPal. Accent Embroidery do not store any of your confidential information.

Order Processing

Your account is not charged until we fully review your order and make sure it can be completed as specified. All orders are reviewed within one business day. You can check the status of your order by clicking My Orders link at the top of the page.

Shipping

The shipping amount is the best estimation for regular ground shipping to major centres in Canada. If the actual shipping cost is much higher, we will notify you so you can decide if you want to pay the actual higher price.

Returns

Custom imprinted items can only be returned if deffective. We allow returns and full credit for any unopened non-personalized products that are returned to us, shipping paid, within 30 days of purchase.

Rush Orders

Our regular turnaround is 2 weeks. If a one-week turnaround is requested, there is a rush order upcharge of 50%.

Order Cancelations

Orders for custom imprinted items can be canceled within 24 hours. Rush orders cannot be canceled.

Copyrights

We reserve the right to refuse any order for personalization that would constitute a copyright infringement, or is in our opinion offensive to an individual or a group of people. However, we cannot be aware of all copyrighted products and names. It is the responsibility of the customer to ensure that their personalization is not offensive and does not violate the copyright law.

Non-Sweatshop Policy

We are committed to ensuring that garments we offer to our customers are produced under non-sweatshop conditions. In addition to this, we guarantee that - to the best of our knowledge - none of our suppliers nor ourselves use any form of unethical practices in terms of labour.

Privacy Policy

When you make a purchase using a credit card, PayPal collect the information necessary to bill you for your purchase. We only collect information that allows us to ship your order. This includes the name, address, email address, and phone number of the intended recipients. Information we collect may be used to enhance your shopping experience in the following ways:
  • Deliver merchandise that you purchase
  • Bill your credit card for your purchases
  • Confirm your orders
  • Respond to your customer-service inquiries or requests
  • Communicate special offers and featured items to you
  • Find and stock the products you want
  • Customize your shopping experience
We will share personal customer information with third parties only if it is necessary to provide the services and products you requested. Aside from this, we will never share your personal information with any other third parties unless we have your express permission or under special circumstances, such as when we believe in good faith that the disclosure is required by law.
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